Legal
Privacy Policy
This policy explains how D-Lite Automation, a unit of Automated Craftworks, handles the information you share with us.
Information we collect
Name, phone number, email address, city, product interest, serial numbers, warranty card numbers and any photographs you upload with a service request.
How we use it
Only to respond to enquiries, prepare quotations, verify warranty coverage, dispatch engineers and provide after-sales support.
Sharing
We never sell your data. Details are shared only with our installation engineers and, where a manufacturer warranty claim is required, with the relevant brand.
Retention & security
Records are retained for the life of your warranty and service history, stored on access-controlled systems.
Your choices
Write to dliteinfoteam@gmail.com or call +91 8870105980 to request a copy of your data, correct it, or have it deleted where no warranty obligation remains.